Privacy Policy

This Privacy Policy explains how Roof Solar Partners ("we", "us", or "our") collects, uses, and protects information when you visit our website, submit a form, or use our partner portal. By using the site or portal you agree to the practices described here.

Information we collect

We collect information you provide directly, including:

• Contact and company details you submit through our application, contact, or market interest forms (such as name, company, role, email, phone, website, and the markets you serve).
• Account and profile information for partner portal users.
• Project and configuration data you enter in the portal, such as system configurations, quotes, and deal records.

We may also collect limited technical information automatically, such as your IP address, browser type, and basic usage data, to operate and secure the site.

How we use information

• To review partner applications and administer the partner program.
• To provide the portal, including pricing, quotes, deals, and document access.
• To respond to inquiries and provide support.
• To operate, secure, maintain, and improve our services.
• To comply with legal obligations.

How we share information

We do not sell your personal information. We may share information with service providers that help us operate the site and portal (for example hosting and database providers) under appropriate confidentiality obligations, and with the vetted installation provider assigned to a project as needed to fulfill that project. We may disclose information if required by law.

Cookies and analytics

We use essential cookies to keep you signed in to the portal and to operate the site. If we add analytics in the future, we will update this policy. You can control cookies through your browser settings, though some features may not work without them.

Data retention

We retain information for as long as needed to provide our services and for legitimate business or legal purposes. We use soft deletion internally so records can be removed from active use while we meet retention and audit obligations.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and requests

You may request access to, correction of, or deletion of your personal information, subject to legal limits. To make a request, contact us through our contact page.

Children

Our site and portal are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised date.

Contact

Questions about this policy? Reach us through our contact page.